Set your team up for success.
I can help equip your team with the knowledge, skills, and support they need to excel in their roles, deliver exceptional guest experiences, and contribute to the success of your business.
I specialize in empowering businesses to achieve excellence through effective team training programs, including training program creation, onboarding programs and also certification courses. I help businesses streamline their operations, train teams efficiently, and enhance the onboarding process for new employees.
Here to help...
Your headaches...
My Clients...
My People...
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Training Inefficiencies: Struggling with outdated or ineffective training programs that fail to adequately prepare employees for their roles.
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Compliance Challenges: Industries such as food service must adhere to strict regulations and standards. Let me help train your team.
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Employee Turnover: High employee turnover rates can result in frequent onboarding and training needs, disrupting operations and increasing costs.
This package revolves around Training Program creation, Onboarding Creation and SERVSAFE Certification Courses. I work closely with clients to develop customized training programs tailored to their specific needs, ensuring that teams are equipped with the knowledge and skills they need to excel. Additionally, we offer SERVSAFE certification courses and proctor SERVSAFE exams to help businesses maintain food safety standards and compliance.
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Restaurants and Food Service Businesses: Businesses in the hospitality industry seeking to maintain food safety standards and compliance with SERVSAFE certification.
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Retailers: Businesses in the retail sector looking to enhance customer service and sales through effective training programs.
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Corporate Clients: Organizations seeking to improve employee performance, productivity, and compliance through comprehensive training initiatives.
PROJECT
DELIVERABLES
Tailored Training & Onboarding Solutions for Your Business
Custom Training Program Development
I assess your business’s unique training needs—identifying skill gaps, industry standards, and growth opportunities.
I design a custom training program that directly addresses your business’s challenges and goals.
I create engaging, easy-to-follow training materials that keep your team informed and empowered.
Streamlined Onboarding for New Hires
I evaluate your current onboarding process and pinpoint areas for improvement.
I develop and implement efficient onboarding procedures that get new hires up to speed faster and with confidence.
I provide onboarding checklists, resources, and templates to help managers streamline the process, reducing errors and improving productivity.
Team Performance & Feedback Strategies
I establish clear performance evaluation frameworks to assess team strengths and areas for development.
I implement effective feedback systems (performance reviews, one-on-one coaching, and team meetings) to encourage ongoing improvement.
I design custom incentive programs that align with your business goals and motivate your team.
Additional Deliverables
Custom Training Handbook
I create a comprehensive, easy-to-use guide covering essential policies, procedures, and expectations for your team.
I outline clear SOPs, customer service protocols, and safety guidelines to ensure consistency and compliance across your business.
Why M. Harries & Company?
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My Team Training offerings are specifically designed to support hospitality businesses and entrepreneurs facing challenges in hiring, training, and onboarding team members effectively. I understand the critical role that
a well-trained and motivated team plays in delivering exceptional guest experiences and driving business success. These training solutions are tailored to optimize team performance, streamline onboarding processes,
and set your teams up for success.
Customized Training Programs:
We understand that every business is unique,
which is why we create tailored training programs
that address the specific challenges
and objectives of each client.
Expert Instruction:
I have extensive experience in teaching, managing and creating processes to ensure clients receive high-quality, fool proof instruction and support.
Find freedom in your business.
My Training Program Creation and SERVSAFE Certification services are designed to address your headaches and provide businesses with the freedom to focus on growth and success.
By investing in effective training programs and certification courses,
you can improve employee performance, enhance compliance,
and achieve their business goals with confidence.
